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The Automation section

The Automation section0:28

What the Automation sidebar section is for. Workflows run work when something happens: a record is created or changes, a deal moves stage in a pipeline, you launch one by hand, or a schedule comes round. Sequences send multi-step outreach across email, LinkedIn and WhatsApp. So workflows keep the CRM up to date while sequences keep outreach going. Use it to tell the two apart.

Transcript

Alex opens the Automation section of the sidebar, and it holds the two ways Vetta works for him. Workflows run work when something happens: a record is created or changes, a deal moves stage in a pipeline, he launches one by hand, or a schedule comes round. Sequences send multi-step outreach across email, LinkedIn and WhatsApp. So workflows keep the CRM up to date, and sequences keep the outreach going.

Read the article: Automation