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Message visibility: what your teammates can read
What your teammates can read on a connected LinkedIn account, and how to change it. The Message visibility setting has two levels: Everything lets a teammate see the whole conversation on a record, and Metadata shows only the timestamp and the participants, with the content hidden. The account owner always sees everything. A new account starts on Metadata, or on your last choice. Email calls it Email visibility and adds Subject and metadata. Use it when you worry about privacy. Which conversations come in is the Sync setting.
Transcript
Alex has connected LinkedIn, and Message visibility decides how much his teammates can read. With it on Everything, here's what Maya, his teammate, sees on Sofia's record: the whole conversation. Switch it to Metadata and she only sees the timestamp and the participants, with the content hidden. Alex, who owns the account, always sees everything. A new account starts on Metadata, or on whatever you chose last. On email it's called Email visibility, and it adds Subject and metadata. That's separate from Sync, which decides which conversations come in, and it's covered in Everything or Selected.
Read the article: LinkedIn CRM integration