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Visibility groups

Visibility groups0:51

Controlling which records each person can see. Roles decide what someone can do, while visibility groups decide what they can see. In Settings, open Users and Visibility Groups. Every workspace starts with Default Company, and plus buttons add groups beside or below. Open a group and set levels for People, Opportunities, Companies and Workflows: Owner only, Owner's visibility group, Owner's group and sub-groups, or Entire company. Add members there or when inviting.

Transcript

Roles decide what someone can do. Visibility groups decide which records they can see. In Settings, open Users and the Visibility Groups tab. Every workspace starts with Default Company, and the plus buttons add groups beside it or below it, like a team inside a region. Open a group to set visibility for People, Opportunities, Companies and Workflows. Click People, and pick a level. Owner only shows each record to its owner, admins and the group above. Owner's visibility group opens it to everyone in the owner's group. Owner's group and sub-groups adds every group below it, and Entire company shares it with everyone. Save, and the card shows the new level. Underneath are the group's members, and you can add users right here, or pick their group when you invite them.

Read the article: Roles and permissions