Drop WhatsApp into any flow.
Add a WhatsApp Message step anywhere in your sequence. Gate it behind a phone number condition, branch on whether the contact replied, and combine WhatsApp with email and LinkedIn in the same flow. Build it once on a visual canvas. Run it across thousands of contacts.
- Drag and drop WhatsApp steps onto the canvas in any order
- Has phone number condition gates contacts before any send
- Branch on Replied to WhatsApp, Opened WhatsApp, or any CRM field
- Mix WhatsApp with email and LinkedIn steps inside one sequence
- Wait minutes, hours, or days between steps with full timezone awareness
Every message reads like a 1:1 chat.
Write one short WhatsApp template and let variables handle the rest. First name, company, deal stage, and any custom CRM field can be inserted directly into the message. Add an AI variable for an opener that adapts to each contact, and preview the rendered chat before you publish.
- Insert any CRM field as a variable inside the message body
- AI variables generate openers and CTAs unique to each contact
- Preview shows the rendered WhatsApp bubble before publishing
- Resolved values are logged on the contact record for full traceability
- Personalised first lines drive 3 to 5 times more replies than generic blasts
Sequences that respect a real conversation.
The moment a contact replies, Dalil pauses their sequence. Sends stay inside business hours in the contact timezone, daily caps protect your number, and a minimum gap between messages keeps WhatsApp happy. No follow up to someone who already replied. No messages at 3am.
- Sequence pauses the instant a contact replies on any channel
- Send window keeps WhatsApp messages inside business hours
- Daily cap and minimum gap protect your sender number
- Pause or remove individual contacts without affecting the rest
- Every send, delivery, and read receipt is logged on the contact record
The reply lands where the deal lives.
When a prospect replies on WhatsApp, the message routes into the Dalil Unified Inbox alongside email and LinkedIn. The thread is linked to the right contact and deal, the sequence pauses, and any teammate can pick up the conversation from inside the CRM. Nothing trapped on one rep’s phone.
- WhatsApp replies appear in the Unified Inbox with email and LinkedIn
- Threads auto link to the right contact and deal record
- Reply directly from Dalil and the message sends from your WhatsApp account
- Share conversations with teammates for clean handoffs and coverage
- Conversation history feeds AI scoring, summaries, and next best action
The channel they read in 90 seconds.
Connect your WhatsApp account once. Run sequences, log replies, and close deals from inside the CRM.