Scattered conversations cost deals
Multichannel outreach without a multichannel inbox just moves the mess around.
The whole relationship, in the order it happened
A connection request in March, an email in April, a WhatsApp confirmation last Tuesday. One thread, one timeline, so you open a conversation already knowing everything that led to it.
- Cross-channel threading per lead
- Search and filter by channel, tag or stage
- Saved views for the queues you work daily
Answer on their channel without leaving Dalil
Reply where they wrote, or switch channels when it makes sense. Dalil sends through the right account and drafts a suggested answer from the full deal context so you start from something, not a blank box.
- Send on LinkedIn, WhatsApp or email
- AI drafts from full deal history
- Attachments and booking links inline
Shared history, so nobody messages twice
Assign threads, leave internal notes, and see at a glance who already replied. New reps read the relationship instead of asking a colleague what happened last quarter.
- Thread assignment and ownership
- Internal notes the lead never sees
- Role-based visibility across the team
The record updates itself
Every message in and out is attached to the contact and the deal, tagged with its channel. Stages move, activity fills in, and your pipeline reflects what is actually happening without anyone logging it.
- Automatic activity logging per record
- Channel attribution on every message
- Signals and attachments kept together
Unified inbox, explained
Which channels land in the unified inbox?
Email from your synced Gmail or Outlook mailboxes, LinkedIn messages, and WhatsApp conversations from your connected social accounts. Everything from one lead is threaded into a single conversation.
Can I reply from the inbox itself?
Yes. Reply on whichever channel the lead used, or switch channels mid-conversation. Dalil delivers through the right account, and the whole exchange stays in the same thread.
What if several mailboxes are connected?
Conversations from all your synced mailboxes appear in one place, and each thread shows which address the lead replied to, so your answer goes back out from the right one. The plan includes 5 mailbox syncs, plus one more per extra user.
Does the whole team see the same inbox?
Yes, with role-based visibility. Assign threads to owners, leave internal notes, and see who already replied. Everyone works from the same history instead of forwarding screenshots.
Does replying update the CRM?
Automatically. Every message in or out is logged on the contact and deal, along with the channel it came from, so the record is current without anyone typing a summary.
Stop hunting for the thread. It is already open.
Every channel in one feed, every reply on the deal, for the whole team.