Activity & Pipelines
Notes
Create, organize, and collaborate on notes linked to your records for comprehensive documentation and knowledge sharing.
How it works
Creating notes - Click Notes in the sidebar, then "+ New" to create a note with title, body content, and linked records.
Note organization - View all notes in a sortable list showing title, creator, creation date, last update, and linked relations.
Viewing options - Sort by any column, apply filters to find specific notes, and see content previews in the list view.
Note management - Click Options menu to add to favorites, open full view, export content, or delete notes permanently.
Collaboration - All notes are workspace-visible with creator attribution and update timestamps for team transparency.
Relations system - Link notes to People, Companies, or Opportunities to maintain context and enable cross-referencing.
Personal favorites - Star important notes for quick sidebar access (favorites are user-specific, not shared).
Tips
Create templates for recurring note types like meeting agendas or call summaries
Use relations to ensure notes are discoverable from relevant records
Establish naming conventions for easy searching and filtering
Regular review and archive old notes to keep the workspace organized
FAQ
Q: Where can I write notes about a person or company?
A: Go into the record and click the "Notes" tab to write and attach your notes.
Q: Are notes private or shared with my team?
A: All notes are visible to your workspace. Private notes are not currently supported.
Q: Can I format text or add images to notes?
A: Basic text is supported now; formatting and image features are coming soon.
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