Integrations
Sync Email & Calendar
Keep your CRM automatically updated with real-time email and meeting data integration for a complete view of all customer interactions.
How it works
Connect your account
Go to Account Settings → Core Integrations.
Click Add under Email or Calendar and select Google or Microsoft.
Complete the secure OAuth flow - your account is linked in under 60 seconds.
What happens once your account is connected
Back-fill: Dalil immediately imports up to 12 months of non-private email* and calendar data.
Auto-match: Contacts become People; domains create or attach to Companies.
Timeline: Every synced email or meeting appears in the Activity tab of the correct record.
Enrichment: Fields like City, Job Title, and Last contacted update automatically.
Privacy: Only you can read email bodies and attachments; teammates see sender/recipient and timestamp until you explicitly share.
*For some Outlook/Exchange tenants the historical window is limited to 180 days due to admin policy.
Tips
Connect both email and calendar for the most complete activity tracking
Review synced data weekly to ensure accurate record matching
Use the upcoming granular sharing controls to selectively share important emails with your team
Disconnect and reconnect if you notice syncing issues to refresh the connection
FAQ
Q: Why should I sync my email and calendar?
A: So that emails and meetings related to your records automatically show up in your activity timeline in Dalil.
Q: Will my emails be visible to my teammates?
A: No. By default, only you can see your synced email content. Your team might see that an email happened, but not the content.
Q: Can I remove my email sync if I change my mind?
A: Yes. Go to Settings > Email & Calendar and disconnect your account at any time.
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