Elite DermaAesthetic Medicine Academy · EU
Case Study

How Elite Derma replaced their legacy CRM and added €25,000 in monthly revenue

A done-for-you Dalil AI build for a 15-person sales team: 30+ workflows, 15 sequences on WhatsApp and LinkedIn, plus a custom mobile app, live in just 2 weeks.

+€25K
Monthly Revenue
+15%
Customer Acquisition
2 Wks
Time to Live

We needed a CRM built around the way our 15-person team actually sells. Dalil delivered a fully done-for-you setup: 30+ workflows, 15 sequences and a custom mobile app, and we were live in 2 weeks.

Michele V.
Michele V.
Co-founder and CEO, Elite Derma

A custom CRM that was holding the sales team back

Elite Derma, an aesthetic medicine academy, had built its own custom CRM years ago. Three problems kept compounding: the system was unreliable, no longer adapted to the way the sales team worked, and every small change required heavy engineering effort.

With a 15-person sales team selling courses and programs across multiple channels, leadership needed a CRM that could finally keep up. They wanted a done-for-you build: a tailored setup, mature automation, and mobile access for reps on the move.

Legacy custom CRM
Unreliable, outdated, hard to update
3
Team blocked by tooling
Sales reps slowed by every change
15
No mobile experience
Field reps stuck without a real app
0

A Done-For-You Dalil build, live in 2 weeks

The Dalil team designed, built and shipped Elite Derma’s full CRM, automation and custom mobile app end to end.

Step 01

Sales motion mapped end to end

Workshops with leadership to map every stage, from first contact to enrolment, and translate it into the CRM model.

Step 02

30+ workflows automating every stage

Lead capture, qualification, routing, reminders, handoffs, onboarding and renewals, all automated so reps focus only on conversations.

Step 03

15 sequences on WhatsApp and LinkedIn

Multi-channel sequences designed for the academy buyer journey, nurturing prospects, reactivating leads and accelerating closes.

Step 04

Custom mobile app for the field team

A branded mobile experience tailored to Elite Derma, so the 15-person team can sell, update and follow up from anywhere.

Step 05

Live in 2 weeks

From scoping to go-live, the whole team was selling on Dalil within two weeks, with training and white-glove support throughout.

The Results

A modern CRM, measurable revenue impact

+€25,000
Monthly Revenue
Added in the first 7 weeks on Dalil
+15%
Customer Acquisition
Lift in new students enrolled
30+
Workflows Live
Across capture, follow-up and onboarding
15
Sequences Active
WhatsApp and LinkedIn cadences

Why Elite Derma chose Dalil AI

Our previous CRM wasn’t reliable and needed too much effort to keep running. Dalil rebuilt our whole system from scratch: workflows, sequences, mobile app. We were live in two weeks. The team finally has a tool that matches the way we sell.

Michele V.
Michele V.
Co-founder and CEO, Elite Derma
Run the Elite Derma playbook

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